Before they can see how great of an assistant you are in action, potential employers need to see how great you are in words. Follow these four tips and your work will become even more important and effective: 1. The following are examples of performance goals. Aug 16, 2017 - We have created some administrative assistant performance goal examples to help you help keep this valuable group of employees focused! But often these objectives are so broad, it seems impossible to tailor a specific, individual goal to them. Executive assistants are typically jacks-of-all trades that handle many aspects of office management and administration while supporting C-level executives. Office assistant positions (similar to personal assistants) can be found in all industries, and share a rather large set of skills. Answer all phone calls within 3 rings and reduce hold time to less than 3 minutes. Most professionals are guilty of putting their careers on autopilot from time to time, but this pitfall is particularly common among EAs. Also, he has to verify the receipts before making payments. Learning medical office management is useful for becoming familiar with the business side of the medical profession. You don’t need a college degree to pursue a job as an Office Assistant. Productivity Productivity is the amount of work you produce in an hour, week, month or year. If you set goals… Be flexible by maintaining an action plan that fits your life, and trust your intuition in moment-by-moment decision making. Click here to read more. Objectives: Fine tune Microsoft skills. Maintaining face-to-face service during peak times. It is easy to overlook the Assistant in the office that makes everything run smoothly, especially if your manager is incredibly busy. Responsible for confidential and time sensitive material. 2. Administrative Assistant Task: Office design . Goal-setting is a clever technique that successful individuals practice to progress in their respective fields. These goals are used to evaluate the performance of employees at the end of a performance period. As an office, we learned just how many Assistants across the nation and world have become impacted. Business Goals for an Office Assistant at the Annual Performance Review. Create and implement 2 team-building activities per month to increase employee engagement and satisfaction. M easurable: Performance can be measured based on the number of conference rooms redecorated. What is the problem, process, practice, issue to be addressed? Office/Telephone Reception . Also, he has to maintain a record of the incoming and outgoing mail. What is the desired outcome/result/or standard expected? Other examples of goals for administrative assistants may include: Become a certified Microsoft Office Specialist in Excel by December 31, 2019. Process expense reports within 24 hours for a 20-person team each week. Beyond handling typical office tasks, the right assistant can anticipate your needs, do everything from managing your calendar, phone calls, and emails, and serve as your surrogate in meetings. Time-management, interpersonal, and organizational skills are essential, as office assistants often must balance various tasks while assisting superiors, coworkers, and customers. Log in. Skills To Put in an Office Assistant Resume Objective. Examples of Work-Related Goals for Caregivers and Nursing Assistants. No matter what company you work for, there are some categories that every organization strives to improve. They're physically and emotionally stressful careers at times, but they are also rewarding. The Successful Seven Goals of the Savvy Office Manager Leading people is the usual description of what a manager does. Business Goals for an Office Assistant at the Annual Performance Review. Every organization needs to be profitable to stay in business. Rethink office amenities. Office/Telephone Reception . Office Assistant Resume Objective. Setting and meeting goals in the workplace is one of the most beneficial things you can do to further your career. Goals are meant to be a guidepost, a plan of action for you to aspire to the next level. Looking to employ communication and organizational skills to improve efficiency and customer experiences as an office assistant at ABC company. The key results expected from the Assistant. Admin tracks agent’s contacts/appointments/contracts and compiles a report every week. This post will focus on goals for your executive assistant and complement our blog around How to Hire an Executive Assistant. An administrative assistant has to monitor and maintain the level of stocks of stationery and various office supplies. Maintain new employee onboarding program and grow the mentor program by 15%. For the above-mentioned job duties we have listed several example performance goals that are appropriate for an Executive Assistant. 4. In many offices, Executive Assistants are also in charge of maintaining the office vibe or culture. 5. You must manage inventories to ensure office supplies are always available to employees. STEP 1: Develop a professional goal that you can control. The primary goals of an administration manager are to direct, control and supervise the support services of the organization to facilitate its success (See Reference 1). This free Office Assistant job description sample template can help you attract an innovative and experienced Office assistant to your company. For the purpose of this newsletter, I won’t be able to provide examples, but a full example, from beginning to end is provided in Goal Setting for Assistants. Some assistants also perform specialized duties, such as accounting, managing office inventory, or making travel arrangements. But don’t let yourself be swept away by the excitement of New Year’s Resolutions. Don’t spend your time browsing the Web for sample goals for administrative assistants and executive assistants to copy and call your own. Administrative assistants have a unique and important role in the everyday operation of a company. Take time each quarter to research best practices and skill up. "Unless you clarify what it is that you want to achieve, it remains kind of nebulous. Greet visitors and direct them to appropriate offices or meeting rooms to eliminate congested workspaces. Keeping focused on your goals by making use of logical objectives can help with career advancement. "Unless you clarify what it is that you want to achieve, it remains kind of nebulous. But often these objectives are so broad, it seems impossible to tailor a specific, individual goal to them. As an administrative assistant, others will look to you for support. With that said, look at the job listing for specific keywords you can add to your statement. Seeking an office assistant position at ABC company that demands strong data entry and accounting skills. Office administration assistant performance phrases 1.Attitude Performance Review Examples – office administration assistant Positive review • Holly has one of those attitudes that is always positive. Make sure to add requirements, benefits, and perks specific to the role and your company. You also should work the name of the prospective employer into your statement, as this helps show that you are seriously interested in working for that employer. They can multitask, possess multiple skills, and must face a variety of expected and unexpected challenges. 2. But, he or she is also responsible for leadership over a segment of work, practice results relating to performance of other staff and systems within … The objective statement of your resume should highlight your ability to perform all of these tasks. “I have worked in the administrative profession for more than 20 years, and I’ve hel… The office administrator maintains records of employee files, staff office space, booking of conference rooms, office keys, parking space, office phones, company credit cards, company cars and accommodation, etc. Setting goals can be a critical part of your career planning. Office assistants are responsible for performing numerous clerical and administrative duties, including answering phones, filing, entering data, and arranging schedules, to keep an office running smoothly. The manager is asking the administrative assistant to help improve the satisfaction score by reducing call wait times and giving her a goal to improve call wait time by 90 seconds. But its not enough to live a life of wishful thinkings and hopeless daydreams, as you can only attain something if you fight hard for it. Create synergy within the team,and across the company resulting in no more than 5 formal complaints. The objective statement of your resume should highlight your ability to perform all of these tasks. Not only does this help you feel accomplished in your job, but it may also lead directly to increased salary and responsibility. One of your top goals as office manager will be to ensure those team members work together well—and that means resolving the occasional dispute. The administrative assistant helps to manage and train call center employees. Goal oriented employees are often self starters, and more likely to become leaders. Each section of this document gives you a chance to show recruiters why they should consider you for an office assistant position. You're also responsible for ensuring office operations run smoothly. Hopefully, after you’ve read this article, that interview question won’t seem so daunting anymore. All good plans allow for change and should be revisited and recalibrated to fit what is current. The Measurable Goal: Redecorate three main conference rooms before a client pitch in March. If you enjoy our content, please follow viaMaven’s LinkedIn page. Create a travel management policy to establish maximum spend on expenses and subsidies and cut spending by 10%. If you set goals… SMART= Specific, Measurable, Aligned, Realistic, and Time-bound. But do remember that Assistants are an asset to their organisation. However, it is important to put your goals first and make sure that you are doing what you can to advance your career whether or not. Management positions usually have a higher level of prestige and pay. What is the problem, process, practice, issue to be addressed? Goal:Get promoted to executive assistant. Once an Assistant is in the role and is settled a … But before you decide on an action plan, you need to go through a decision-making process to figure out where you want to be!. Establish flexible blocks of time to be updated with minimal notice, reducing conflicts. Reduce office supply restock purchase from every week to once every two weeks. While we anticipated learning of non-essential business closures leading to working from home, we did not anticipate the high number of Assistants around the world struggling with the uncertainties, isolation and communication barriers brought on by the circumstances. Caregivers and nursing assistants have demanding jobs. Setting administrative assistant goals and executive assistant goals is easy once you gain some knowledge in doing so. Sample Performance Goals for an Administrative Assistant Position. Just because you’re not a manager doesn’t mean you can’t be a leader, too. Driven, detail-oriented professional with 8 years of experience looking to apply clerical and organizational skills as an executive office assistant at ABC company. But, he or she is also responsible for leadership over a segment of work, practice results relating to performance of other staff and systems within … As such, they are relevant to promotions, compensation, discipline and dismissals. A typical career path to management involves becoming an assistant manager. The responsibilities of the Assistant starting with the most important. Apart from having life goals, you also need to have professional goals that shape your character as a working professional. She frequently has a smile on her face and you can tell she enjoys her job. EA educator Julie Perrine shares her own story of career complacency in Executive Secretary magazine. Schedule executive travel itinerary in less than three hours for 10 partners in the firm. They are the ones who keep the office running smoothly or the boss happy and well prepared to do her or his job. Most office assistant jobs entail using a variety of office equipment, such as fax machines, printers, and copiers, as well as computers and business software. Organize 8+ off-site events, parties, and company retreats for the year. Every organization needs to be profitable to stay in business. The start of the new year is a great time to reflect on new opportunities and new directions in every aspect of your life—including your career. These goals are used to evaluate the performance of employees at the end of a performance period. Work Schedule . Timely response to all telephone inquiries/office visitors. Examples Executive Administrative Assistant Administrative Professional Administrative Management Assistant Manager Virtual Assistant Employee Goals Office Admin. 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