Expert management skills Stress management and team motivational skills Developed Honesty Program For Housekeepers. Prepared estimate of labor costs and ensured compliance to budget. Tweaked departmental Standard Operating procedures and implemented new training program to improve guest service scores, team standards and efficiency. Provide excellent guest service to each and every person who enters the hotel. Directed and administered all Housekeeping Operations to ensure the overall cleanliness and product quality of the hotel. Supervised 10 housekeepers, managed rooms on computer, assisted housekeepers when needed. We analyzed 7,745 Executive Housekeeper resumes to identify the skills, responsibillities, and achievements that hiring managers want to see. Inspect rooms upon being cleaned to ensure rooms are cleaned to Marriott standards. Complete and review monthly a variance report with AGM. Maintained Fairfield Inn in the top 100 Marriott properties. Some of the best housekeepers developed skills as a nanny, an eldercare worker, or a petsitter. Supervised employees to ensure they are alert to their duties and adhering to company policies and procedures. How to write a housekeeper resume that will land you more interviews. Maintained quality standards and was awarded the white glove award for housekeeping in 2002. Monitor and develop team member's performance including conducting performance evaluations and delivering recognition. Maintain rotation schedule for housekeepers. Monitor and maintain the highest level of cleanliness in rooms, storage areas, laundry, restrooms and public areas. Housekeepers need several hard skills to be successful in their jobs. Consistency and attention to detail are key skills that housekeepers often need to be good at their jobs. Assisted in ordering supplies, maintained chemical and linen inventory. Maintained close relations with Property Manager and Front Office. Prepare annual budget, maintain fiscal responsibility monthly, dept. Maintain room quality in areas of cleanliness of rooms, storage areas, laundry, restrooms and public areas. You can set professional and personal goals to improve your career. Provided support to the executive housekeeper in all areas of housekeeping, such as staff training and inspecting. Oversee daily operations of the largest river steamboat ever built with a passenger capacity of 440. Managed, created work schedules and planned daily activities of the housekeeping staff. Re-worked storage areas and devised checklists and inventory strategies. Maintained Budget for housekeeping and Laundry Departments. Full oversight of the housekeeping, front office and food and beverage departments of the property. Coordinate and monitor room assignments, public area cleaning and special projects. A company in trade industries may have 30-50% of their assets tied up in inventory. Manage finances of housekeeping and laundry operations including budget and inventory controls. Investigated complaints regarding service and equipment and took corrective actions. Involved with budgeting and maintain control of budgeted amounts, maintain par levels in laundry / valet. Different types of equipment can be used for housekeeping. Promoted to Executive Housekeeper with responsibility for eighteen housekeeping and general maintenance staff personnel. Worked as Housekeeper/Laundry/Houseman to ensure vacant rooms were available by 3:00pm daily. Conduct frequent room inspections and supply inventories. Front Office Manager, Food and Beverage Manager, Rooms Division Manager, Assistant General Manager, to General Manager. As an experienced person, you may be asked to train new hires. Trained staff on room and public spaces cleanliness. Handled scheduling and maintaining payroll Disciplined and documented. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Inventoried hard and soft goods maintaining par levels. Managed laundry facilities, linen inventory and order various supplies for hotel operations. Active Listening Skills: Definition and Examples, Guide to Housekeeping Skills (With Tips and Examples), Time Management Skills: Definition and Examples. Documented paperwork on duties performed by housekeepers. Restructured maintenance departments to accommodate weekly and monthly projects. Controlled and managed the laundry and maintenance departments to make sure efficiency is reached at the optimum level. Room inspections Housekeepers are an important part of the cleanliness of both public and private facilities. Restructured departmental labor force to enhance productivity and reduce labor costs. Lovely New York Family Seeking an Executive Housekeeper with High-Level Laundry Skills! Manage expenses and payroll in a severely challenging economic recession; dramatically increasing savings in each area. Main areas of responsibility listed on an Assistant Executive Housekeeper resume sample are coordinating room attendants, collaborating with public area cleaners, managing housekeeping and laundry functions, and accommodating special requirements of VIP guests. Hired housekeepers and breakfast attendants. Perform high quality room inspections and keep housekeepres informed about thier daily Ensured daily operations were completed in an efficient and cost effective manner. Complied with VIP procedures and ensured completion of projects as necessary. Key Responsibilities: Coordinate housekeeping, maintenance and laundry departments event scheduling. Inspect and evaluate physical condition and cleanliness of hotel ensuring quality service and guest needs are met. Conduct performance appraisals and coach supervisors / housekeepers for optimum productivity. Work closely with the Front Office, Engineering, and Sales departments to create the highest level of guest satisfaction. Typical work activities of an Executive Housekeeper include planning work schedules, handling customer service, solving complaints, supervising cleaning, ordering supplies, and ensuring safety standards. Attention to Detail. Clean rooms and prepare for new guest arrivals and over-night stays. Ensured all staff worked in accordance with OSHA regulations and conducted monthly training for all safety issues. Inspected guest rooms to ensure cleanliness standards are met so rooms can be ready for future occupants. Devise daily deployment of housekeepers based on hotel occupancy, arrivals and departures. Control expenses (purchasing and requesting supplies) keeping on mind to not exceed fiscal budget set by GM and company. Generated SOPB's to better the overall cleanliness product of our guestrooms.
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